Privacy Policy

Privacy Policy – Denver Climbing Company LLC

Effective Date: February 15, 2026

1. Information We Collect

We may collect the following information when you use our services:

  • Name, email, and phone number
  • Booking details, class preferences, and payment information (processed securely via third-party providers)
  • SMS consent choices (transactional or marketing)
  • Website analytics data, including cookies, IP address, device type, and browsing behavior

2. How We Use Your Information

We use your information to:

  • Schedule and manage climbing classes and bookings
  • Send appointment confirmations, reminders, and updates
  • Send marketing communications, promotions, and special offers (if consented)
  • Provide customer support
  • Improve our services and website experience

We do not sell your personal information to third parties.

3. SMS Opt-In Details

When you provide consent for SMS messages:

Transactional SMS:

  • Booking confirmations, reminders, weather updates, schedule changes, and other class-related information
  • Message frequency varies
  • Message & data rates may apply
  • Reply STOP to opt out of transactional messages
  • Consent is not required for class booking

Marketing SMS:

  • Promotions, offers, discounts, and announcements
  • Message frequency varies
  • Message & data rates may apply
  • Reply STOP to opt out of marketing messages
  • Consent is optional and not required for booking

4. Cookies & Tracking

We may use cookies and tracking tools to:

  • Improve website performance
  • Analyze traffic and user behavior
  • Personalize website experience

Users can manage or disable cookies through their browser settings.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information. However, no system is 100% secure.

6. Your Rights

You may:

  • Access or correct your personal information
  • Request deletion of your personal information
  • Withdraw SMS consent at any time by replying STOP

Contact us at:
Denver Climbing Company LLC
Email: dan@denverclimbingcompany.com
Phone: 719-354-3332

7. Mobile Information Sharing

We do not share mobile phone numbers or SMS consent information with third parties for marketing purposes.

8. Privacy Policy Updates

We may update this Privacy Policy. The updated version will be posted on this page with an updated effective date.

Website: www.denverclimbingcompany.com